Microsoft OneDrive and SharePoint

Design Researcher II

Overview

I currently work on the OneDrive and SharePoint UX Research team at Microsoft. I work on OneDrive web and filesystem. Previously, I worked on SharePoint Page and News post authoring and Viva Connections. I collaborate with designers, program managers, content writers and engineers to improve user experiences with our products.

During my time on the ODSP team, in addition to doing everyday research, I have:
  • Spearheaded a new method for annual benchmark studies
  • Participated in raising a benchmark score by 15pts in one year
  • Started a new customer interaction program for engineers to meet one-on-one with customers 
  • Started and maintained a customer program with Fortune 500 companies that allows feature crews to get feedback on early-stage ideas
Company: Microsoft
Title: Senior UX Researcher
Team: OneDrive and SharePoint Design Research​
Type: FTE
Date: July 2019 - present